The actual running of the shop is actually easier as they have good systems in place and have thought through many things. The management is slowly getting there, but there are a lot of things to establish that have been difficult to do because of the busyness of the shop. We are getting there though, and hopefully by the end of January we should be on top of things.
We have taken on a lot of new staff. It is not uncommon for me to walk into the shop and meet employees for the first time.
Can't imagine doing $9000 on a Friday night at Pizza Runners and still have 90% of deliveries under 30 minutes.
The feedback from people has been mixed. Obviously we had some loyal customers who loved what we did. However I have been surprised that there has been much more positive feedback than negative. We have had 8 out of 8 positive mystery shoppers so far, which is an excellent result.
Continue to pray for us that we can set up a very good business that still values people and is able to make a positive impact for the kingdom of God.